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The Need
By 2004, City Line faced an operation largely dependent on paper tracking and reliant on the expertise of veteran individuals. They faced the same issues that are all too common in the food distribution industry: selector picking errors, inventory inaccuracies, and inefficient return processes. They needed a system that could help them not only manage their warehouse but command it.
“We needed a system that was built for the nuances of food distribution,” said Robert Berkowitz, President of City Line Foodservice. “A system that understood our needs. A team that knew our industry in and out. BFC not only grasped our challenges but provided a solution that revolutionized our distribution.”
The Implementation
City Line’s phased adoption of BFC’s software suite rapidly modernized their operations, enhancing both workflow and profitability. “The seamless integration of BFC’s solutions, informed by their deep industry knowledge and backed by continual support, made all the difference,” Robert said.
City Line Foodservice has since fully integrated BFC’s suite of products, reinventing their distribution management. “BFC wasn't just an upgrade; it was a reinvention of how we manage our entire distribution process,” said Robert.
“The smooth transition was entirely because BFC's thorough understanding of the food distribution industry and their 24/7/365 support throughout the implementation.”
The BFC Difference
With BFC, City Line has significantly enhanced efficiency, achieving a 99.92% inventory accuracy and a notable reduction in selector mispicks and errors. This transformation underscores the impact of a two-decade journey of trust and excellence together.
City Line was able to improve their inventory accuracy to 99.92%
City Line was able to reduce their picking errors by 45%
City Line Foodservice Has Trusted BFC Software for 19 Years
With BFC, City Line has significantly enhanced efficiency, achieving a 99.92% inventory accuracy and a notable reduction in selector mispicks and errors. This transformation underscores the impact of a two-decade journey of trust and excellence together.