BFC Customer Stories

99.92% inventory accuracy

18% reduction in returns

45% improvement in mispicks

"BFC Software saved us so much time and resources while giving us way more insights into the operations and efficiency of our business than we ever had manually."

“The team is exceptional. Very little IT support was needed on our side and we had an uneventful go live – the benchmark of a successful implementation.”

“A big impression I had after installing HIMPACT wasn’t so much the orders it was building for me, but rather the orders it wasn’t building."

“It is essential how quickly HIMPACT and its forecasts react to change because  change is a constant in our business.”

“HIMPACT is the most successful software implementation we’ve done in the last five years and it is the one with the most ROI.”

“Once we saw what HIMPACT was capable of, we knew it had much more functionality compared to other vendors.”

After a few weeks, customer service levels began to rise. Chex was soon hitting its goal of 92% for its client. In just a short time, customer service levels ran between 93% and 94% daily. Today, customer service levels continue to be above 95% every day with  a monthly high as high as 96%